AI Readiness Scorecard for Sydney Small Businesses

Question 1 of 10 Process and data Can you name a repetitive task that eats several hours of your team’s week?

Not yet, nothing stands out Roughly, but I could not describe it step by step Yes, I can describe the task and who does it

Question 2 of 10 Process and data If two of your people did that task, would they do it the same way?

No, it depends on who does it Mostly, with some personal habits Yes, it follows a written or well-understood process

Question 3 of 10 Process and data Is the information that task relies on digital and reasonably accurate?

Much of it is on paper, in heads or scattered across inboxes Mostly digital, but messy or duplicated Yes, it sits in systems we trust

Question 4 of 10 Team and skills Does someone own decisions about new tools and automation, even part-time?

No one in particular It falls to whoever has time Yes, there is a clear owner

Question 5 of 10 Team and skills Is your team already using AI tools, and open to changing how they work?

Mostly not, and there is resistance A few people experiment on their own Yes, use is open and people are keen to improve their workflow

Question 6 of 10 Tools and integration Can your core systems (accounting, CRM, job management) connect to other tools?

I do not know, or they are closed or legacy systems Some can export data or have integrations Yes, they have integrations or an API we can use

Question 7 of 10 Tools and integration Do customer or job records live in one main place?

They are spread across several tools and spreadsheets One main place, plus workarounds Yes, there is a single source of truth

Question 8 of 10 Tools and integration Have you tried any AI or automation on real work and checked what it saved?

No, not yet We have tried something informally, with no measurement Yes, and we measured the result

Question 9 of 10 Risk and governance Do you know what customer or client data must not be sent to third-party AI tools?

Not really, we have not looked at it We have a rough idea but nothing written down Yes, it is defined against our privacy obligations and contracts

Question 10 of 10 Risk and governance Would a person check AI output before it reaches a customer or drives a decision?

Probably not, we would just use it Sometimes, when someone remembers Yes, a review step is part of how we would work

Scores are a guide based on your own answers. They are not a guarantee of results or a substitute for a proper assessment. Ganda Tech Services, Sydney.

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AI Readiness Scorecard
Is your business ready to pilot AI?